Commitment to the Customer
TDN is committed to providing high value-added cash logistics services to our customers. Customer requirements are met in the highest quality manner appropriately tailored to the needs of individual customers.

TDN believes that an essential factor in service achievement possesses an intimate understanding of the customer's business and of their customer's needs and expectations. To achieve this, TDN enjoys developing close working relations with key client representatives and their customer's personnel. TDN works hard to "listen to the voice of the customer". TDN believes that responsiveness is an important factor in service achievement.

The effective working relations that TDN continually strives to develop and maintain encourages constant feedback and dialogue between TDN and client representatives as well as internally between TDN management and staff. The environment of freely offered and accepted information that this creates enables TDN to be highly responsive to changing customer needs.

TDN Security strives to develop mutually rewarding relationships with its employees, customers and suppliers. Safety is the primary consideration in all operations. The safety of our people, the public, the environment, and our equipment is unconditional. Corporate activities will be conducted to the highest ethical and professional standards. We plan to achieve this by:

Service Quality:
Providing the best service humanly possible to ensure complete customer satisfaction.

Innovation:
Ensuring TDN Security provides innovation and technologically advanced services.

Attitude:
Ensuring TDN Security retains and fosters a "can do attitude".

People:
Employing and retaining highly trained and motivated employees to ensure the TDN vision is met.

Partnering:
Developing a relationship with our customers that will allow and promote joint development of business opportunities.

Competitive Advantage
TDN's competitive advantages over other CIT companies are detailed as follows:

• TDN has a clear business vision and strategy. The company specialises in primary aspects of the Cash In Transit market.
  
• TDN Principals and staff have a wealth of knowledge in the CIT industry. The Principals are involved in all aspects of the operations of the business and are contactable on a 24/7 basis.
  
• TDN Staff have successfully managed CIT companies, including non-armoured operations and highly unionised workforces.
  
• TDN has a lower fixed cost overhead and will be very rate competitive.
  
• TDN provides a personalised service to a small but select customer base.
  
• The Principals believe TDN provides a level of service not yet seen in the CIT industry.
  
• The Directors and associates have a passion for the industry and believe in the long-term viability of the industry.